Ordering
How do I place an order?
Shopping at Sintycoin is easy! Just follow these steps:
- Browse our website and find items you like
- Click “Add to Cart” for each item
- Go to your cart and click “Checkout”
- Fill in your shipping and payment details
- Review your order and click “Confirm”
Can I change my order after I place it?
We start processing orders quickly, so changes aren’t guaranteed. If you need to make changes, email us right away at [email protected] and we’ll try our best to help.
How can I track my order?
After we ship your order, we’ll send you an email with a tracking number. You can use this number on our website or the shipping company’s website to see where your package is.
Shipping
Where do you ship to?
We ship to customers worldwide!
How much is shipping?
- USA: $4.99
- International: $12.99
How long does shipping take?
- USA: 5-7 business days
- International: 10-15 business days
Returns & Refunds
What is your return policy?
We want you to be happy with your purchase! If you’re not satisfied, you can return items within 30 days of getting your order for a full refund.
Who pays for return shipping?
- If your item arrives damaged or doesn’t work properly, we’ll pay for return shipping
- For all other returns, you’ll need to pay for shipping. We suggest using a tracked shipping method so you can follow your return.
How long until I get my refund?
After we receive and check your return, we’ll refund your original payment method. Most refunds show up in 10-15 business days, depending on your bank or payment service.
Cancellations
Will I be charged for canceling my order?
No, we don’t charge any fees for cancellations. However, if we’ve already shipped your order, you might need to pay return shipping costs.
Payment
What payment methods do you accept?
We accept Visa and MasterCard.
Is my payment information safe?
Yes! We use strong security measures to protect your payment details during checkout.
When will you charge my credit card?
We charge your card when you complete your purchase.
For any other questions, please email us at [email protected].
Happy shopping!